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Front Desk Clerks-Full Time-Renaissance Newark Airport
Front Desk Clerk (Guest Services/Front Desk) - Full-Time Job ID No. 554954: 1 FT, AM/PM Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports, identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests` personal and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Customer service experience required; hotel experience preferred. Must be available to work a flexible full time schedule including weekends and holidays, rotating AM/PM shifts and days. $10.06 per hour with a full benefits package (medical, dental, vision, retirement, tuition reimbursement, food and room discounts, annual merit increases, and more). Seeking individuals who are delighted to provide only the best guest services. At Marriott, success begins with our associates. We make sure our associates have the tools and training they need to improve their skills every day. At Marriott, we reward our employees with the kinds of benefits and opportunities you'd expect from an industry leader. Marriott provides success you can experience. Recognizing our associates for their hard work, providing for their health and the well-being of their family members, opening avenues of growth and career development, easing the balance between work and personal life -- are all part of our associate-centered environment. RENAISSANCE NEWARK AIRPORT 1000 Spring Street Elizabeth, NJ 07201 For immediate consideration, please apply to the link below: (You may need to copy/paste the link to your web browser.) Search Zip Code 07201. greatjobs.marriott.com trabajos.marriott.com EEO/M/F/D/V Join Us. We are Marriott! Note: Please mention Get Cashier Jobs (GetCashierJobs.com) in your cover letter when applying.
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